Privacy Policy


Data protection is a key concern for Focus, which has made this issue a priority for a long time. Transparency on how we process the personal data we collect is therefore a commitment for us. The information provided below is intended to provide you with all relevant information regarding the collection and processing of information that may be collected through the site, (hereinafter, “the site”).

Focus (hereinafter, “we”, “us”, “our” or “Focus”) may collect and process personal data about you when you visit this website.

Processing of your personal data

In general, you can visit our website without providing any personal data about yourself. However, to access certain parts of our websites and/or to enable you to request specific information or services, we may need to collect personal data about you, which we will process for the purposes described below.

As part of pre-contractual and/or contractual obligations, we may need to process your personal data to:

  • to respond to any requests, requests or inquiries that you may submit on our website; but also
  • allow you to log in to certain restricted areas of our website;
  • manage your navigation and your interactions on the website.

We may also use the personal data you share with us to:

  • the maintenance and improvement of the website, as well as its security 
  • conduct customer satisfaction surveys;
  • manage the forums in which you can participate;
  • for recruitment purposes, when you submit a resume or job application online;
  • compiling aggregate statistics regarding the use of the website.

These purposes are justified by our legitimate interest in ensuring that you enjoy your visit to our website and your interaction with us.

Finally, subject to your prior explicit consent, we may also use the personal data you share with us for marketing purposes and in particular to provide you with personalized offers.

How long do we keep your data?

Focus does not retain personal data beyond the time necessary to achieve the purpose of the processing, while respecting the applicable legal and regulatory limits or another period taking into account operational constraints such as effective management of the relationship. customers and responses to requests from the courts or supervisory authorities on which Focus depends.

Sharing your personal data

  1. With other group entities

Focus is an international group. Although we have separate legal entities (eg national subsidiaries) in many parts of the world, our internal processes and infrastructure are international in scope and nature and generally cross country borders. Therefore, you should be aware that we may share your personal data with other Focus entities and transfer it to countries around the world where we have data centers or carry out other activities, including those located outside the Tunisia, the European Union (EU) or elsewhere. Such data transfers will be covered by our Binding Corporate Rules which have been approved in compliance with applicable laws and GDPR. Regardless of where your personal data is processed within the Focus group,

  1. Judicial, public and/or governmental authorities

We may also be required – by law, legal process, litigation and/or requests from public and governmental authorities in or outside your country of residence – to disclose your personal data. We may also disclose your personal data if we determine that for the purposes of national security, law enforcement, or other matters of public interest, disclosure is necessary or appropriate.

We may also disclose personal information if we determine in good faith that disclosure is reasonably necessary to protect our rights and exercise any remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

Reorganizations of activities

Like many organizations, Focus is likely to reorganize its business operations around the world, whether by buying new businesses or selling or merging existing ones. This may result in us disclosing personal data to potential or designated buyers of certain parts of our business, or receiving personal data from potential sellers. It is our practice to seek appropriate privacy protection for personal data disclosed in these types of transactions.

Your rights

You can request that your personal data be rectified or deleted. You also have the right to object to the processing of your personal data or to request its limitation. Furthermore, you have the right to request to receive your personal data in a structured and standard format.

In the event of such a request or complaint, please email .

In any case, you also have the right to lodge a complaint with the competent data protection authority.

Data security and integrity

Focus uses a variety of technological and procedural security measures to protect the personal data we collect, use or transfer from loss, misuse, alteration or destruction. However, you should be aware that due to the public and insecure nature of the Internet, Focus cannot be responsible for the security of personal data transmissions over the Internet.

Third Party Websites

Focus websites may provide links to third party websites. Focus makes no representations or warranties, express or implied, with respect to such external websites. You should be aware that the owners and operators of these third-party websites may collect, use or transfer personal data under different terms and conditions than those of Focus. When you connect to a third-party website, you should inform yourself of the privacy policies of these third-party websites.